Reference

How b365m Handles Your Personal Information

Your account data belongs to you, and we take that seriously. This policy explains exactly what we collect when you register, deposit via bKash, Nagad or Rocket, and browse our sportsbook or casino — and how we protect every bit of it.

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b365m How b365m Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to see what data we hold on your account, request a correction, or ask us to delete your records, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the in-app message centre on your mobile. We aim to respond to all data-related queries within a reasonable timeframe, and we will confirm receipt of your request so you know it is being handled.

Team online

Live Chat

Start a chat session from any page on b365m. Raise your privacy request directly with the support agent and get a reference number for your query.

Email Support

Send your data access or deletion request by email. Include your registered phone number so we can verify your identity before actioning the request.

In-App Message

Open the message centre inside your b365m account on mobile. Submit your privacy query there and track the response without leaving the app.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

We apply encryption to data in transit and at rest. Your account password is hashed — we cannot read it, and neither can anyone else on our team. Session tokens expire automatically when you log out or after a period of inactivity, which matters if you access b365m from a shared mobile device. Cookie and retention controls are available through your account settings, and your data rights are subject to the laws of your local jurisdiction.

SSL Encryption

All data moving between your device and our servers travels over SSL. This covers every login, every bKash or Nagad deposit request and every account settings change you make.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can manage cookie preferences through the settings panel on site.

Data Retention

We keep your account records for as long as your account is active and for a period after closure, as required by applicable law. Once that period ends, records are deleted from our systems.

Account Verification

Before we action any data change or deletion request, we verify your identity using the phone number or email linked to your account. This step protects your data from unauthorised removal.

Common Questions About Your Privacy on b365m

These are the questions we hear most often from account holders in Bangladesh about how their personal data is handled, stored and shared. If your question is not covered here, reach us through live chat or email.

We collect your name, email address, phone number and the payment method you register — such as bKash, Nagad or Rocket. We also log your device type and IP address for security purposes.

We do not sell or rent your data. We share information only with payment processors handling your bKash, Nagad or Rocket transactions, and only what is needed to complete that transaction.

Send a data access request by email or through the in-app message centre. Include your registered phone number so we can verify your identity before sending the records.

Yes. Submit a deletion request through live chat or email. We will verify your identity first, then delete your records once any legally required retention period has passed.

We use functional cookies to keep your session running and analytics cookies to see how the lobby is navigated. You can adjust cookie preferences in the settings panel at any time.

We record transaction references linked to your wallet so your account balance stays accurate. We do not store your full wallet PIN or pass it outside the payment processor chain.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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